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Articles

Articles


Effective Business Communication - How to Eliminate the Number One Obstacle

by Beth Banning and Neill Gibson

Do you wish you had the ability to inspire people into action--creating more successful and rewarding results? Would you like to know how to get people working towards the same goal in a way that everyone enjoys? Whether you already have good communication skills under your belt, you've taken business communication courses and are in the process of practicing what you've learned, or if you're just beginning to look into new business communication methods, this article will help you take your business communication to the next level by teaching you to create alignment with other people. What is alignment, and how can you create it? Read on to find out!

~Alignment - This is No Longer Solely for Tires ~

If you're like most people, it's likely that the only time you think about alignment is when you need to get your car tuned up. While that's not the "alignment" we're talking about here, it does operate on the same principle. In order for your car to function at its best, it's important that your tires are aligned - that they're all moving in the same direction. The same is true for any business relationship; they'll be at their best when both people are aligned and moving in the same direction toward a desired result.

Improving communication skills begin with alignment, not just learning new listening techniques. Effective business communication is best when people work together to create mutually decided on outcome and have satisfying interaction with co-workers and other departments.

Consider this: in life, each of us goes in our own direction toward the results that we want. But we are also connected to each other in fundamental ways, and these connections inevitably limit our freedom of action. When we are able to align our goals and share a single vision, those constraints transform into a supportive community and accomplishing our desired outcomes becomes much easier. Thus, we can then enjoy a greater degree of success in achieving goals and greater satisfaction with our lives in general.

~ Creating Internal Alignment ~

To share a strategic organizational vision you must first look inward. Ask yourself: "what's most importance to me about what I want?" "What are my personal priorities?" in order to communicate the business priorities you must first understand your own. Finding overlaps in your priorities and the other people on your team is essential for creating a shared vision.

~ Putting it to Work: Having an Alignment Conversation ~

After you have determined what your own basic values are, you should next begin to determine what values you bring when working others. Next, working together, begin to clarify your colleagues values--what's most important to them in relation to the atmosphere in the office. After that, identify what shared values are of importance to everyone, and whether they wish to collaborate in the creation of that kind of atmosphere by implementing your mutual vision. You might articulate it as achieving more peaceful relations or stepping up effectiveness and productivity. Once you have made your mutual goals clear, you can begin to achieve what you wish to accomplish.

Remember these crucial aspects during your alignment conversation.

It is paramount that everyone participates in this discussion with an open mind and a willingness to hear others without passing judgments. Let there be free flow of ideas and allow your colleagues to explain their personal priorities and aspiration in detail. At this stage, eliciting maximum information should be your priority. Then communicate to them what the organization's vision and strategic plans are. Build an environment of trust and try to forget past failures. This conversation will help motivate them to work towards both, individual goals and organizational goals.

When you have this talk, you should also discuss these points:

An agreement to let go of past criticism and judgment, to celebrate the positive results that come from this discussion, and a willingness to talk about strategies that will result in optimal outcomes for everyone involved.

The most important thing is to aim for a common goal and have a clear vision. When everybody has the same point of view, then it is easier to work together and achieve your desired results.

If everyone involved is making agreements from a shared vision, working together, and is cooperating, increase productivity will happen more quickly. Once this process starts rolling, fewer misunderstandings will occur and that always creates much more rewarding results for everyone involved.

Creating alignment is just one way we've found to actively create dynamic relationships and improve all your business communications. For more tips, suggestions and advice, sign up for our free thought-provoking and motivational Weekly Action Tips eMail series at: http://www.FocusedAttention.com/cmd.php?ad=317928. Each tip offers practical advice for creating the relationships that you really want. Or visit us at: http://www.FocusedAttention.com

Published December 6th, 2007

Filed in Communication